CMSCIS

This online manual outlines the various processes involved in the management of the Credit Master Systems Complaint Information System (CMSCIS). The CMSCIS system was developed using MSSQL Server as the silo database with a browser based user interface using Microsoft ASP.NET MVC5.

System Security & Users Management

Security Methodology

System Role Creation

Editing System Roles

Role Access List

User Group Creation

Editing System User Groups

Group Users List

User Account Creation

Edit System User Account Settings

User Details List

Reset/Change User Account Password

Debtor Information Management

New Debtor Creation

Searching Debtor Information Database

Addresses: Modify & Create Debtor Information

Addresses: Audit History

Employers: Modify & Create Debtor Information

Employers: Audit History

Social Media Contacts: Modify & Create Debtor Information

Social Media Contacts: Audit History

Identification Sources: Modify & Create Debtor Information

Identification Sources: Audit History

Scanned Documents Management

Scanned Documents File Upload (Personal Photo)

Scanned Documents File Renaming

Scanned Documents Create New Folder

Scanned Documents Download & View Uploaded Files

Audit Trail: Search & View Activity

Audit Trail: Export Audit Activity

Audit Trail: Print Audit Report

Debtor Details: Update Debtor Information

Comments: Create & Modify Debtor Comments Information

Tracking: Modify & Create Debtor Information

Deactivate & Activate Debtor Records

Debt History View

PCI (Personal Complaint Information) Issuance

Debtor CMS Online Search History

Debtor Information Quick Filters